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Recommended
How to select best Customer Care application for you? Read our full overview.
ZenDesk
Zendesk is web-based helpdesk and customer support portal with unique possibilities of integration, access from modern mobile devices and connections with social networks. Currently serving 30 000 000 customers across 100 countries.
Desk.com (FKA. Assistly)
Salesforce's flagship in support water of Cloud ocean
FreshDesk
Freshdesk is a Web 2.0 helpdesk software delivered as s Service, which is easy to learn, customise and offering all basic features that you may require
Kayako
Kayako is a help desk software that lets you manage email, tickets, live chat, calls and remote support. All in one place.
ClickDesk
Skype based voicechat, Gtalk based livechat, Twitter based helpdesk sewn together with big plugin library and excellent step-by-step integration guides, is product thats fits perfectly for reasonably demanding businesses.
Top rated
How to select best Customer Care application for you? Read our full overview.
Zoho Support
Zoho support is a new application from the family of business solutions developed by Zoho corporation. Its complexity is a barrier of usage in the beginning, but once you get used to it, Zoho support becomes a really powerful tool that makes your customer support really a difference.
HappyFox
HappyFox is ridiculously easy, powerfully simple customer support and ticket management software.
eStreamDesk
eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. The portal empowers customers with self-help functionality that drives down costs and enhances the customer experience.
CRMdesk
CRMdesk is a very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet.
HelpDen
Live customer support chat! In the cloud. Multiple agents and simple integration.
Nicereply
Customer satisfaction analytics for e-mail, live chat and helpdesk.
Netkiller Cloud Desk
The Netkiller Cloud Desk is a help desk and case management solution and a pure Google Apps solution with built in Google Apps Script
Mojo Helpdesk
Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to track customer and tech support requests, internal tasks management, or for anything that should not fall through the cracks. Mojo tracks requests till they get done.
HelpDeskSAAS
HelpDeskSAAS is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer support management to a browser without dedicated IT resources.
Sales Cloud2
Sales Cloud2 is the most popular cloud sales application in the world. Its creator, Salesforce, Inc. has been one of the early adopters of SaaS idea and it paid off. Currently it offers its services in 15 languages to over 100,000 customers and millions of users worldwide.
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Latest Reviews
7. 2.
NetSuite ERP – Versatile Cloud Based Enterprise System
After preview of SAP in Amazon Cloud we are bringing basic view on the one of the best suited cloud application for
After preview of SAP in Amazon Cloud we are bringing basic view on the one of the best suited cloud application for running SMBs. This application is comparable with large systems operated via cloud as SAP or Oracle e-Business Suite and offer full range of capabilities like common information systems.
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28. 1.
Desk.com - top tier customer support from salesforce, all hail the King
There are common helpdesks on the Cloud, but Desk.com isnť one of them. Desk is nobility among others. How else it could
There are common helpdesks on the Cloud, but Desk.com isnť one of them. Desk is nobility among others. How else it could have turned after acquisition of Assistly (that was already good service as it was) by Salesforce that transformed it into this sexy, easy to understand, modern app, which certainly does not disgrace Salesforce’s image as one of the most successful cloud providers on the market.
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23. 12.
‘Allo ‘Allo! Freshdesk now integrate with Knowlarity’s support helpline
Freshdesk made a very promising step forward, as they now integrate with cloud telephony service provider Knowlarity.
Freshdesk made a very promising step forward, as they now integrate with cloud telephony service provider Knowlarity. What does it means? If some of your customers are more talkative persons, want response right now, or just prefer phones, Freshdesk allows you to cover their questions, requests or complaints, which also means that with Freshdesk you can now support practically everyone.
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23. 11.
ClickDesk - Turn your website visitors to happy customers
Please welcome ClickDesk, a new member of Desk’s family. After FreskDesk, ZenDesk and Desk.com and few others there is
Please welcome ClickDesk, a new member of Desk’s family. After FreskDesk, ZenDesk and Desk.com and few others there is yet another Cutomer Support aplication on the Cloud. It even can be a good start of a new joke ... ClickDesk, FreshDesk and Zendesk walks into a bar, well punchline in next update.
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22. 10.
10 great data-related cloud services
Today let’s take a quick look at 10 data related cloud services, that you may know (but you probably don’t).
17. 10.
Customer Support - S2C Best Value Fall 2012 goes to Freshdesk
It is time for the S2C “Best Value” awards - Fall 2012 (greetings from the northern hemisphere), and for Customer
It is time for the S2C “Best Value” awards - Fall 2012 (greetings from the northern hemisphere), and for Customer Support section, the winner is … ta-da … Freshdesk.
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